Privacy Policy

Entheotech (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with applicable privacy laws, including the Federal Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia’s Personal Information Protection Act (PIPA), and other provincial privacy and health information laws, where applicable.

1. Scope

This Privacy Policy applies to all personal information collected, used, and disclosed by Entheotech in connection with our programs, services, and activities across Canada.

2. What is Personal Information?

“Personal Information” refers to information about an identifiable individual, including but not limited to:

Name, contact information, and personal identifiers
Health-related information (where applicable)
Financial data such as donation or billing details
Any other information that can be used to identify an individual

Note: Business contact information is generally excluded under privacy laws when used for business communications.

Personal identification information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, and phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information: We may collect non-personal identification information about Users whenever they interact with our Site using analytics reporting software. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

3. Information We Collect

We collect personal information only as necessary to fulfill our organizational purposes. This may include:

Contact Information: Name, mailing address, email, and phone number
Health or Sensitive Information: As needed for specific programs or research initiatives (with explicit consent)
Financial Information: Payment details for donations, event registrations, etc.
Demographic and Program Data: Age, gender, interests, or responses to surveys
Technical Data: IP address, browser type, cookies, etc. (for website analytics)

4. How We Use Personal Information

Personal information is collected for purposes such as:

Delivering programs and services, including those involving mental or physical health support
Processing donations and issuing tax receipts
Communicating with participants, donors, and the public about our work
Conducting surveys or evaluations for program improvement
Complying with legal and regulatory requirements

We only use personal information for the purposes stated or as required or permitted by law.

We may collect and use Users personal information for the following purposes: To contact you; by registering via the Site, you are giving us permission to contact you using the email address or by telephone or by text to the mobile telephone number you provided us, to run and operate our site, to improve customer service, to personalize user experience, to improve our site, to send periodic emails. We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing your personal information: Your personally identifiable information will be shared with our employees and with providers of outsourced services, so that they may assist with our website operations or other services we are providing to you. We may also share your information with other providers of related services that we work with (“Service Partners”). You may opt out of such sharing at any time by following the opt-out procedures in the Terms and Conditions. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites: Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

5. Consent

We collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law. Consent may be expressed or implied, depending on the context.

Your acceptance of these terms: By using this Site you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Electronic newsletters: If User decides to opt-in to our mailing list, they will receive emails that may include related product or service information, updates, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Disclosure of Personal Information

We do not sell or rent personal information. We may disclose it to:

Service providers (e.g., cloud hosting, payment processing) under confidentiality agreements
Government or regulatory bodies when required by law
Health professionals or researchers, where consent has been given and in compliance with applicable laws
Other third parties, only with your explicit consent

7. Safeguards

We protect personal information through appropriate physical, technical, and administrative safeguards, including:

Secure servers and encrypted databases
Staff training and confidentiality agreements
Secure disposal of outdated or unnecessary records

8. Retention

Personal information is retained only as long as necessary to fulfill the identified purposes or meet legal obligations.

9. Access and Correction

You have the right to access your personal information held by us and to request corrections. Requests can be made by contacting us using the information below.

10. Withdrawing Consent

You may withdraw your consent at any time, subject to legal or contractual limitations. This may affect your ability to access certain services.

11. Cookies and Online Technologies

Our website may use cookies and other tracking technologies to enhance user experience and analyze traffic. You can adjust your browser settings to manage cookies. Disabling cookies may limit certain site features.

12. Policy Updates

This Privacy Policy is subject to periodic review. Updates will be posted on our website with the “Last Updated” date.

13. Contact Us

For questions, concerns, or to request access to your personal information:

EntheoTech
Email: [email protected]

Last Updated: May 13th, 2025